Privacy Policy
Last update: Jan 30, 2025
We respect your privacy. Please read this Privacy Policy carefully before using the https://tileandstonetechnologies.com(hereinafter: “the website”) operated by TST™, a(n) Incorporated Company formed in California, United States (“us,” “we,” “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.
When you give us your personal information, we use it only to fulfill your orders and the service you have requested.
- We do not subscribe you to marketing emails without your consent.
- We do not sell or give away your contact information to any other entities.
If you have questions about how we use your information, please contact info@tileandstonetech.com.
1. WHAT INFORMATION DO WE COLLECT?
We collect personal information that you voluntarily provide to us when you register on the website, place an order, subscribe to our newsletter, or contact us. This includes Name, Email address, Billing and shipping address, Payment details (e.g., credit card information), and Phone number.
In addition, we may automatically collect information about the website that you came from or are going to. We also collect information about the pages of this website that you visit, IP addresses, the type of browser you use, and the times you access this website, and Cookies and tracking technologies. However, this information is aggregated across all visitors, and we do not use it to identify you.
2. HOW DO WE USE YOUR INFORMATION?
We use the information we collect for the following purposes:
- To process and fulfill your orders
- To send order confirmations, updates, and invoices
- To communicate with you, including responding to your inquiries
- To personalize and improve your experience on our website
- To analyze website performance and usage
- To comply with legal obligations and prevent fraudulent activities
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
We do not sell or rent your personal information. However, we may share your data with:
- Service providers (e.g., payment processors, shipping partners)
- Business affiliates or contractors for operational purposes
- Authorities, if required by law
4. WHO WILL YOUR INFORMATION BE SHARED WITH?
We may employ the services of third-party service providers to help us in certain areas, such as website hosting, event management, and email delivery. In some cases, the third party may receive your information. However, at all times, we will control and be responsible for the use of your information. We use the following services to deliver information and products:
- Email Newsletter Delivery: Mailchimp, https://mailchimp.com/legal/privacy/
- Flipbooks catalog viewing: Dearflip, https://dearflip.com/privacy-policy/
- Instagram display: Social Feed Gallery, https://quadlayers.com/legal/privacy-policy/
- Adobe Font, https://www.adobe.com/privacy/policies/adobe-fonts.html
- WordPress: https://wordpress.org/about/privacy/
May also include:
Advertising, Direct Marketing, and Lead Generation
- Contact Form
- Google AdSense
- Facebook Audience Network
- OptinMonster
- Contact Form
Affiliate Marketing Programs
- Amazon Affiliation
Allow Users to Connect to Their Third-Party Accounts
- Amazon account
- Facebook account
- GitHub account
- Google account
- Instagram account
- LinkedIn account
- PayPal account
- Pinterest account
- Reddit account
- SoundCloud account
- Stripe account
- Tumblr account
- Twitter account
- Yahoo! account
- YouTube account
- Windows Live account
Communicate and Chat with Users
- Facebook Customer Chat
- Hotjar
- MailChimp
- ZOHO Campaigns
- RackSpace
Data Backup and Security
- CloudWays
- CloudFlare
Functionality and Infrastructure Optimization
- DigitalOcean
- CloudWays
- CloudFlare
Invoice and Billing
- Stripe
- PayPal
Retargeting Platforms
- Facebook Custom Audience
- Facebook Remarketing
- Google Ads Remarketing
- Google Analytics Remarketing
- Twitter Remarketing
- Twitter Tailored Audiences
Social Media Sharing and Advertising
- AddThis
- AddToAny
- Facebook advertising
- Facebook social plugins
- Instagram advertising
- Instagram social plugins
- LinkedIn advertising
- LinkedIn social plugins
- Pinterest advertising
- Po.st
- Myspace social plugins
- Reddit plugins
- Shareaholic
- ShareThis
- Tumblr social plugins
- Twitter advertising
- YouTube social plugins
- Easy Social Share
User Account Registration and Authentication
- Facebook Login
- Google OAuth 2.0
- Google Sign-In
- Log In with PayPal
- LinkedIn OAuth 2.0
- Login with Amazon
- Twitch Authentication
- Twitter OAuth
- Windows Live Connect
- WordPress Single Sign On
User Commenting and Forums
- Disqus
- Facebook Comments
- WordPress
Web and Mobile Analytics
- Facebook Ads conversion tracking
- Facebook Analytics
- Google Ads
- Google Analytics
- Google Tag Manager
- Hotjar
- WordPress Stats
Website Hosting
- CloudWays
- DigitalOcean
- WordPress
Website Testing
- Google Website Optimizer
- Google Optimize
These third parties may process your personal data according to their own privacy policies. We encourage you to review their policies to understand how they handle your data.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
Yes, we use cookies and similar technologies to enhance your experience, analyze website usage, and deliver targeted advertisements. Cookies may include:
- Session cookies: Temporary cookies for navigating our site.
- Persistent cookies: For recognizing you on return visits.
- Third-party cookies: For analytics or advertising.
You can manage cookies through your browser settings. Please refer to our Cookie Policy for detailed information about the cookies used on this website and your options for allowing or declining cookies.
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
Our website may allow you to register or log in using social media accounts (e.g., Facebook, Google).
If you use this option:
- We receive your basic profile information (e.g., name, email address).
- Your data is handled according to both this policy and the social platform’s terms.
7. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
Our servers are located in United States. If you access our website from outside this location, your data may be transferred to, stored, and processed in that country. We ensure that data transfers comply with applicable laws (e.g., GDPR for European users).
8. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
Our website may contain links to third-party websites or services. We are not responsible for their content, privacy practices, or data handling. We encourage you to review their privacy policies before sharing any personal information.
9. HOW LONG DO WE KEEP YOUR INFORMATION?
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless otherwise required by law. For example:
- Order details: Retained for tax and legal compliance
- Marketing data: Retained until you opt out
10. HOW DO WE KEEP YOUR INFORMATION SAFE?
We implement appropriate technical and organizational measures to protect your data, including:
- Secure servers and encryption
- Regular security audits
- Limited access to personal data
Despite these measures, no system is completely secure, and we cannot guarantee absolute security.
11. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect personal information from individuals under the age of 18. If we discover that we have inadvertently collected such data, we will delete it promptly. Parents or guardians can contact us to request the removal of any minor’s data.
12. WHAT ARE YOUR PRIVACY RIGHTS?
You have rights regarding your personal data, including:
- Access: Request a copy of your data.
- Correction: Update inaccurate or incomplete information.
- Deletion: Request the deletion of your data.
- Restriction: Limit the processing of your data.
- Opt-out: Unsubscribe from marketing communications.
To exercise these rights, contact us at info@tileandstonetech.com.
13. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems include a Do-Not-Track (DNT) feature. At this time, we do not respond to DNT browser signals. However, you can manage your cookie preferences directly within your browser settings.
14. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
Yes, if you are a California resident, you are entitled to additional rights under the California Consumer Privacy Act (CCPA), including:
- Knowing what personal information we collect and how we use it.
- Requesting the deletion of your personal information.
- Opting out of the sale of your personal information (if applicable).
To exercise these rights, please contact us at info@tileandstonetech.com.
15. DO WE MAKE UPDATES TO THIS NOTICE?
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or other circumstances. Any updates will be posted on this page, and the “Last Updated” date will be revised.
16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or concerns about this policy or how we handle your information, please contact us at:
- Email: info@tileandstonetech.com
- Phone: +1 (833) 629-7258
- Address: 2025 Alton Parkway Irvine, CA 92606
17. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
To review, update, or delete your personal information, contact us at info@tileandstonetech.com. Depending on your location, you may also have the option to file a complaint with a data protection authority.
